Our Commitment to Customer Service

Our objective is to make your shopping experience easy, safe and enjoyable. We have worked hard to build a web site to provide this experience for you. If at any time you have a question regarding our products or simply want to check the status of a particular order please feel free to contact us at bsclassicparts@live.nl

Placing an Order Online

Orders may be placed 24 hours a day, seven days a week through our on-line shopping system. and is the fastest way to have our products shipped to you!

I need help ordering online.

To order, select an item and click the "Add to Cart" button. Your items will appear in your shopping cart. The available shipping options and rates will also appear below your shopping cart.

At the completion of your order, an Order Confirmation will be sent to the email address that you provided during checkout.

Questions regarding the ordering process may be directed to bsclassicparts@live.nl.

Follow these three easy steps to order:
1. Choose the product(s) you want to order by placing the item(s) into your shopping cart then indicate the quantity for each.
2. Choose the paymeny method you want to use (Paypal, Ideal or prepayment)
3. Provide a shipping address and phone number for your delivery destination.

Is it safe to order online?
Absolutely! bsclassicparts.nl guarantees that every transaction you make will be 100% safe. For more information about our payment options go to www.ideal.nl or www.paypal.com

Can I order by telephone? 

Certainly.
B&S Kustoms orders can be placed at 0031 (0)6 29345114.

What types of payments do you accept?
B&S Kustoms is proud to accept the following forms of payment:
1. Paypal
2. Ideal
3. Prepayment by bank transfer

All charges will be in Euro.


When will my order be processed?
Orders are processed Monday thru Friday during normal business hours. Please allow up to 48 hours for orders to be processed. Generally we ship within one to two business days once your order has been processed.

What are your return policies?

Click here to review our return policy. 

Do you offer warranties?

If an item has a manufacturer's warranty as being free from defects we will exchange only. If the item has been used and you are requesting warranty work, this may take up to 30 days as warranty work is done by the manufacturer, NOT B&S Kustoms. If you have any questions, please contact customer service.

WARRANTY DISCLAIMER: The purchaser understands and recognizes that  all parts and services sold by us are exposed to many and varied conditions due to the manner in which they are installed and used. We make no warranties either expressed or implied, including any warranty of merchantability or fitness for a particular purpose other than those contained on its current website with respect to the goods identified on the face of the invoice. There is no warranty expressed or implied as to whether the goods sold hereby will protect the purchaser or ultimate user of such goods from injury or death.

 
What are your Terms of Use? 

Click here to view our Terms of Use policy.

Do you have a Privacy Policy?

Yes, it can be read by clicking here

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